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HAVE A QUESTION?

orders

How will I know when my order has been shipped? Can I track the shipment?

Before your order is shipped, we will send a notification to the email address provided when placing the order.

Smaller furniture, samples, accessories:
Shipped via couriers such as DPD, DHL, or Pocztex. The message will contain a link allowing you to track the shipment.

Bulky furniture:
Products such as dining tables are shipped exclusively on a pallet or via non-transshipment transport, which is arranged individually.

How can I check the status of my order?

Contact us by email at adressupport@salak.com.pl, providing your order number.

What should I do if I haven't received an order confirmation?

Check the spam folder in your inbox. If the confirmation still hasn't arrived, contact us by email at support@salak.com.pl or by phone at 786-299-269.

Can I change the details of my order?

Changes are possible. It all depends on what stage of processing your order is at. To arrange the details, please contact us by email at support@salak.com.pl

Do I have a warranty, and how long does it last?

Under Polish law, the warranty is valid for 2 years. However, if anything happens to your Salak, no matter how long ago you bought it, we will never leave you alone. If you have any questions regarding the warranty, please contact us by email at support@salak.com.pl

Can I change the delivery date?

Everything depends on what stage your order is at and what size it is. To request a change to the delivery date, please contact us by email at support@salak.com.pl

production

What materials do you use to make your furniture?

Made exclusively from steel and solid wood.

In our workshop, you won't find cheap substitutes such as MDF, plastic, or laminate.

In every aspect of our brand, we stand for honesty and high quality. I firmly believe that producing furniture from low-quality materials would be dishonest to you. Furniture made from cheap materials will not be refurbishable and will not last you for many years.

The terms "high-quality laminate" or "high-quality MDF" do not exist in our vocabulary because, as a matter of principle, these are much weaker materials than real wood or steel.

What is the lead time for Salaki?

For each product, you will find detailed information with a specified delivery time. We usually ship orders within 35 business days of receiving payment (dining tables within 40 business days).

transport

Which countries do you deliver to?

Orders are fulfilled worldwide, both within European countries and outside the European Union. We offer shipping to all countries, ensuring global coverage of our services. Detailed information regarding the available shipping options for individual countries can be obtained by contacting us at – support@salak.com.pl

How long does shipping take?

Within Poland, delivery itself normally takes 1–3 business days. Because we pay extra for the manual parcel sorting service, it may take a little longer than one business day to reach you, but this ensures a higher standard of parcel handling than standard transport. As a result, your parcels are handled with care and consideration. At this stage, quality is more important to us than speed.

BEFORE ORDERING

Not sure which tabletop size to choose?

With us, it's no problem! Our team consists of interior designers with many years of experience. Describe your problem to us or send photos of the space, and we will help you choose the perfect size for your Salak.

If needed, before purchase, we will create a special template for you, which will make it easier to test each size "in person" in your home.

Write to us at: support@salak.com.pl

In what currency can I pay for the order?

Thanks to the available PayPal service, you can pay in any currency. In addition, for everyone who wants to pay by direct bank transfer and does not want to convert the currency of the payment, we have accounts in the following currencies:

PLN, GBP, EUR, USD

Can the dimensions of the Salacks be changed?

Sure, contact us at support@salak.com.pl and describe what you would like to change, and we will present our options to you.

other

Are your dining tables comfortable to use?

Of course, I believe that dining tables should not only look beautiful, but above all, be comfortable to use and bring you pleasure in your everyday home life. You can easily push chairs up to them and find room for your legs under the table.

Are other colors available besides those listed in the online configurator?

We can personalize any product to suit your needs. Let us know which color you are interested in, and we will show you our options.

Why is it worth waiting for Salaka?

In our workshop, we offer products of the highest quality. We pay attention to the smallest details, which, although they may not be visible at first glance, are crucial to us. Our furniture is produced entirely in Poland.

How do our dining tables differ from others available on the market?

Our table tops are made exclusively from steel or solid ash wood. When you choose wood, you can be sure that it is a first-class material, which is additionally hand-selected by us. The tops are knot-free, and the wood grain is always beautifully matched.

The wooden tops feature a beautiful edge/band, which is joined by hand at a 45-degree angle. This is a difficult technique that gives you a top with a beautiful wood grain even on the sides (without visible plywood layers)

Why choose Salak?

We firmly believe that furniture should serve you for many years. When designing, we do not rely on seasonal trends. Proof of this is the fact that the products you will find in our 2025 offer were already with us in 2020, and their sales and global recognition continue to grow.

Although Salak has been on the market for a relatively short time, we have already managed to make the list of "5 Iconic European Brands," among others.

We have a deeply rooted aesthetic, design principles, and values. We offer you designs that were not created by chance. That is exactly why all our Salak products complement each other and form a cohesive, consistent, and brand-distinctive whole.

Can I exchange my order for a different product once the table has already been delivered to me?

Sure! If the furniture is new (with no signs of use), you have 14 days from the date of delivery to exchange it. Not sure how to do it? Contact us and we’ll help you with everything.

Have another question? Contact us.