Regulations
1. Product prices do not include shipping costs.
2. All prices of products listed on salak.com.pl are gross prices given in Polish zloty.
3. Order fulfillment begins upon receipt by the seller of payment to the company’s bank account:
SALAK M BANK: 55 1140 2004 0000 3802 8014 2838
4. Personal collection is possible at designated points, after prior arrangement with the seller.
5. The owner of the website and the store, as well as the seller within the meaning of the provisions of the Civil Code, is the company S A L A K Alicja Korbut with its registered office in Białystok at 28 Długa Street, registered in the Central Register and Information on Business Activity in Białystok under the NIP number 5423402702 and REGON number 386272245, hereinafter referred to as the Seller.
6. The Ordering Party is obliged to check the condition of the shipment and its contents in the presence of the Supplier.
7. All products offered by the salak.com.pl store are brand new and covered by a manufacturer’s warranty for a period of 12 months.
8. Any complaints will be considered within 14 days from the date of receipt of the complaint.
9. The seller may refuse to accept a complaint if the goods are returned without prior notification to the seller by the customer.
10. Complaints must be submitted in writing or electronically.
10/A We offer only the highest quality. We are not responsible for the services of other stores that sell our products. However, if you did not buy our product directly through our website and used the services of any other distributor and in such a situation you have questions or any problem – do not wait. Write to us.
11. If the complaint is accepted, the seller will send the buyer a new, full-value product at the seller’s expense.
12. The ordering party has the right to withdraw from the contract within 10 days of its conclusion. However, this applies only to products that have been previously manufactured. Products made to order are not subject to return.
13. In the event of withdrawal from the contract, the shipping costs shall be borne by the buyer.
14. In the event of withdrawal from the contract, the product must be delivered in the same condition in which it was delivered to the ordering party.
15. Delivery of the order from the moment the transfer is credited to the seller’s bank account is 5-35 business days.
16. The administrator of personal data is the company SALAK Alicja Korbut with its registered office in Białystok at ul. Długa 28, registered in the Center for Registration and Information on Business Activity in Białystok with the NIP number 5423402702 and REGON number 386272245. The administrator is obliged to provide all possible and legally permissible measures aimed at protecting the personal data of Customers against access by unauthorized persons. The administrator undertakes to use the personal data of Customers only for purposes related to the execution of the order. The administrator may use the collected data for marketing purposes only after obtaining separate consent from the Customer.
17. Made to order products are fully covered by warranty, but are non-returnable.
18. Wood is an extremely noble material. However, like any natural material, it has its own properties. It works, deforms and ages naturally. This is not its defect, but a specific feature that proves its uniqueness. When deciding to buy wooden products, we buy a material created by nature. Variation in wood shades occurs even within the same species of wood. Over time, its color, humidity, density and durability also change. This is a natural process. The color of wood exposed to sunlight changes. Under the influence of changes in humidity, it swells and shrinks. All these changes are not a defect, but a specific feature of this unique material.